When sole traders or small businesses are starting out, the temptation to minimise costs and operate from a residential address is strong. This works fine for personal mail, but it isn’t where you want clients, partners or Google to find your business. At the same time though, a full office lease is often much more than early-stage businesses actually need.
A virtual office membership sits in the middle ground between the two. Haven Workspaces offers a professional Canberra business address at 73 Northbourne Avenue, trusted by over 45 businesses as their base in the ACT, with the services and support that make it a meaningful addition.
What is a virtual office membership?
A virtual office membership gives a business a professional address, mail handling, concierge support and optional access to physical workspace when needed, without requiring a permanent physical presence.
This provides a meaningful difference from a PO box or mail service. The address provided through the membership is a professional, staffed location during business hours, also allowing for signage for your business name. This distinction matters: it provides client-facing credibility, allows you to verify a Google Business profile, and meets any practical requirements for some interstate or government-adjacent businesses.
What Haven Workspaces’ virtual access includes
Our virtual membership is designed to give a business everything it needs, from a professional address, including the option to use the physical space when needed.
The core offering includes a professional Canberra business address at 73 Northbourne Avenue, which also comes with mail handling and support from our concierge staff. New members also receive one week of complimentary access to the coworking space, which can be a useful introduction for businesses who may want to use it more regularly over time.
Terms run from one to twelve months, with virtual access from $70 per month, a practical entry point that gives you professional presence without the overhead of a physical office. The Virtual Package is $105 per month and also includes either one hour of small meeting room access or two Day Passes per month.
Who it suits
For new businesses and ABN holders, virtual office membership provides a professional business address from day one. This helps to separate personal and business addresses immediately, while also giving your work a credible base in the heart of Canberra, without the burden of a lease.
For sole traders and freelancers, it removes the need to list a home address publicly. It also provides the administrative support that will make your business easier for clients to work with, like a staffed reception and mail support.
For remote workers, it offers occasional access to a professional space without committing to a permanent desk. The flexibility is built into the product, and members can use a meeting room when a client conversation matters, or a day pass when the home office isn’t cutting it.
For interstate businesses, a hub location can help to establish an ACT presence, providing a local address without the cost of setting up a full office. Whether you’re seeking government contracts, ACT clients or simply a foothold in the capital, a professional address is often the first practical requirement.
For startups and early-stage businesses, virtual access is the natural starting point. It often is too big an investment to immediately go for a dedicated desk or private office, but beginning with a virtual membership can help you get off the ground. From there, it can scale up to one of the other membership tiers as the business grows.
Why the address itself matters
There are a number of important benefits that make having a verifiable virtual address worthwhile for businesses.
- Google Business Profile: A professional business address can support a stronger local presence, with a virtual address able to be used for your Business Profile in most cases. For businesses that rely on local search visibility, this is a necessity.
- Client and Partner Perception: A Northbourne Avenue address signals permanence and seriousness—useful for businesses working with government agencies, corporate clients or professional services firms.
- Privacy: Keeping a personal address off publicly visible business listings, invoices, and correspondence is a small step, but one that keeps your private information safe, and your business interests separated.
For more on how a professional business address supports your online presence, our guide to how a virtual address can improve your local SEO covers the specifics in more detail.
When you need to be there in person
A virtual office membership doesn’t mean the physical workspace is off limits; it means you can use it when it makes sense, rather than every day.
New members receive a complimentary week of coworking access to experience the space from the start. After that, day passes at $35 give access to Haven’s coworking environment whenever a focused work session, client arrival or professional setting is needed. The Virtual Package’s included meeting room hour or day passes mean that occasional use is built into the membership, rather than something to organise separately.
For businesses whose needs grow over time, the path from virtual access to casual access, a dedicated desk or a private office is a simpler progression within the same environment. No new location, no new community to build, just more space when the business is ready for it.
Act now: our current offer
Haven is currently offering one month free on a six-month term for new members, alongside the complimentary first week of coworking space access. The offer runs until 1 December 2026. Terms and conditions apply — enquire with the Haven team for full details.
A professional base in the heart of Canberra
A virtual office membership gives a business everything a professional address provides. Enjoy credibility, privacy, administrative support, and optional workspace access, all without the cost or commitment of a full-time office.
For businesses establishing themselves in Canberra, expanding into the ACT or simply looking for a more professional base, it’s a practical start that grows with your business.
Explore Haven’s virtual access membership or get in touch with the team to find out more.